Working with Fitbit Customer Support – Part 3

It took me a few days to collect the information that Fitbit asked for. My daughters had to check which email they had attached to their Fitbits and I took a few new pictures. I put it all together and sent it off wondering how long it would take for them to get back with me.

To my surprise, it took less than a day. In a couple of hours I received the following email.

Email from Fitbit

Email from Fitbit

Followed shortly with this information.

Fitbit Order 1

Fitbit Order 1

Fitbit Order 2

Fitbit Order 2

The next day I received a shipping conformation.

Fitbit Shipping Conformation

Fitbit Shipping Conformation

And four days later had the new Fitbits.

New FitbitsNew Fitbits

New Fitbits

Working with Fitbit Customer Support had to be the easiest process I have ever done. They responded each time before I had even begun wondering when I would hear from them. Based on this experience, I would not hesitate to order any product from them online.

Twitter Digg Delicious Stumbleupon Technorati Facebook Email

2 Responses to “Working with Fitbit Customer Support – Part 3”

  1. I like this post, enjoyed this one thank you for putting up. No man is wise enough by himself. by Titus Maccius Plautus.

  2. Good to know!